(865) 577-4497

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New Service

Start Water and Wastewater Services


Please complete the application below to apply for new service. This service is available for residential and commercial customers requesting water and wastewater services within established areas of Knox Chapman Utility District. If you would like to establish service at a location that does not currently have an existing meter present, such as new construction or development, you will need to visit a Customer Service Office to make your request.


If you have questions regarding setting up service, please Email Customer Service or call during normal business hours (865) 577-4497. *Rental agreements and proof of ownership documents are required prior to connection of service, and can be submitted by email or by fax (865) 573-6296.

Attention Owners of Pool and/or Irrigation Systems


If you own residential or commercial property and have a pool or irrigation system or both, you are required to submit the
  Cross Connection Survey


Today's Date

Date Service is Desired. One business day notice is required from the
day we receive the new service connection. Requests entered after 3:30 p.m. will
not be processed until the next business day.



Driver's License Number

Date License Expires

Mailing Address

Address where service is required

Upload Your Lease Agreement or Settlement Statement/Purchase Agreement - First and Last Pages Only


Phone (999-999-9999)

Have you ever had service with us before?

Do You Have A Pool?

Do You Have An Irrigation System?

Do You Own or rent at this Location?







Knox Chapman Utility District
Mailing Address: P O Box 9569, Knoxville, TN 37940 | Physical Address: 1905 E John Sevier Highway, Knoxville, TN 37920
Office Hours 8:00 a.m.- 4:30 p.m. Monday through Friday
In case of emergency, call (865) 577-4497, ext. 3