Developmental Projects Program
Don’t start without us! Planning a commercial or residential project within our service area? We welcome the opportunity to provide service to new developments. However, we do regulate and monitor the installation of all new water lines within the Knox Chapman Utility District boundaries. Developers should contact us for details.
Cross-Connection Prevention Program
We work hard to insure that the water we bring to your home is the safest, purest available. That is why we are constantly on the alert for any situation that would degrade that purity. Our cross-connection prevention program is one way that our staff insures that the water you and your family drink is always the best. We believe, though, that every water customer should know about cross connections. Even your lawn sprinkler system can be a source for contamination. Please contact us for additional information.
Any water customer of the District who has the potential for a cross-connection is responsible for purchasing, installing, and maintaining a backflow preventer. The District is responsible for the quality of the water delivered to its customers, including the execution of a cross-connection control program to monitor the presence and use of backflow preventers. Periodic testing is directed by the District through the Tennessee Department of Environment and Conservation certified employee testers or independent Tennessee Department of Environment and Conservation Certified Testers. The cost of testing is the responsibility of the customer.
Tennessee One-Call Program
Call before you dig! Knox Chapman Utility District of Knox County is a member of the Tennessee One-Call line location system. If you need water mains located, please call 1-800-351-1111. Be prepared to give the address and nearest intersecting street.
Lead Service Line Verification and Replacement Program
Knox Chapman Utility District has developed a lead service line verification and replacement program. Information on this program is available at https://knoxchapman.com/lslid and in our annual Consumer Confidence Report located below.
Consumer Confidence Reports
At Knox-Chapman, we are dedicated to providing you with affordable water that meets or exceeds all drinking water standards. Below, you’ll find links to our annual Water Quality Reports, also known as Consumer Confidence Reports. These reports showcase the diligent efforts of our team to deliver the best water possible.
They include information about the sources of your water, its composition, and how it measures up against standards set by state and federal regulatory agencies. Knox-Chapman is committed to keeping you informed about your water supply because well-informed customers are our greatest allies in supporting the necessary improvements to maintain the highest standards of drinking water quality.